FAQ

- MADE IN THE USA?

Yes, Toaster's Treats are made right here in the USA with 100% quality American ingredients.

- WHAT IS THE SHELF LIFE OF YOUR HAND-CRAFTED TREATS?

Our Hand-Crafted treats are baked fresh to order and have a best by date of 3 months from shipment. Because our treats are preservative-free we recommend refrigeration for the longest lasting freshness for your furbaby.

- WHAT IS BUY A BAG GIVE A BAG?

When you are treating your dog with Toaster's Treats you are treating a shelter dog too. For every bag of Toaster's Treats purchased we donate a bag to an animal shelter at no additional effort or cost to you. WHY? Because we believe that no matter their circumstance, every dog deserves safe, all-natural treats.

- DO YOU HAVE ALLERGY FRIENDLY OPTIONS?

We do! Our Sunflower Flax in our Contemporary style is peanut and egg free.

- DO YOU HAVE VEGAN OR VEGETARIAN OPTIONS?

Yes, we do! All of our treats are vegetarian-friendly and our Contemporary Sunflower Flax treats are vegan-friendly.   

- RETURN POLICY

We provide a 100% satisfaction money-back guarantee. If you're not satisfied with your treat  you have up to 30 days, contact us for a full refund minus the shipping cost. We only ask that you give us an explanation for your dissatisfaction so we can make sure it doesn't happen again. Please note that we are unable to accept returns from outside the contiguous United States or returns on bulk orders. Thank you.

- CONTACT INFORMATION

Please allow up to 48 hours for email response, thank you.

• Email: CustomerSupport@ToastersTreats.com
• Mailing Address: 1659 Hwy 20 W Suite 116 | McDonough, GA, 30253.
• Hours of Operation: 8am -5pm EST Monday-Friday.

- WHAT DOES IT MEAN BY SMALL BATCHES FOR HAND-CRAFTED TREATS?

• Toaster's Treats makes small batches of Hand-Crafted baked goodness created using traditional baking methods to provide your pup with our signature crunchy but soft texture.
• Every Hand-Crafted order is made fresh and shipped within 48 hours or less after they are baked.

- SUBSCRIPTION

Yes, we offer subscriptions, and we highly recommend it.

• Not only do you have the peace of mind of a regular, fresh shipment, you are rewarded with big savings for being a Toaster's Treats Family Subscriber! 
• Bonus! Your monthly subscription turns into a monthly sponsorship for dogs in need at no extra cost or effort to you.

- SUBSCRIPTION RENEWAL 

• Subscription renews automatically on the date of your purchase based on the subscription interval you choose. 

- SUBSCRIPTION CANCELATION POLICY: 

• Cancel any subscription program at least 3 days before your scheduled renewal date to avoid being charged.

- HOW DO I GET FREE SHIPPING?

• Free or credited shipping currently does not apply outside the contiguous United States.
• *Cannot be combined with other promotions 
• You can also earn free shipping through Toaster's Pack Rewards! 
• During our special free shipping promotions